Free Standard Shipping on all domestic orders over $300. For more shipping options click here.

RETURNS: Return request must be made within 4 days of receiving your order. All returns must be posted back to ONTE within 4 days of receiving the return approval. All returns must arrive back to ONTE HQ within 14 days from order delivery. If not, the return will be cancelled.re eligible for online refunds within 14 days only.

AfterPay purchases are eligible for credit note or exchange only. This is due to the cost ONTE incurs for providing such payment methods.

Sale/Discounted products are only eligible for an exchange or online credit within 14 days of purchase.

Orders via the Final/Archive Sale are final with a strict no return, exchange or refund policy. 

Any other discount code or promotional offer cannot be used in conjunction with the ONTE Archive Sale.

Nothing in these terms and conditions exclude your rights under the Australian Consumer Law.

For more info, please read our full returns policy.